Frequently Asked Questions
We pride ourselves on having the best team of professionals to meet your needs. Here are answers to some questions you may have.
1. How do I submit documents for processessing?
Either press the Submit Documents button on any page or sign in on Actions and select Submit a New Document. This procedure includes selecting a specific service and delivery schedule, writing comments about your document and uploading a document for processing.
2. What is the process of working with MBM Editing?
We ask you to sign in and submit documents to be processed. We utilize a service for tracking changes and will return the completed documents based upon the service and return delivery you select. You will receive a payment due invoice at the time of document delivery.
3. Who owns the copy once it is complete?
Clients retain ownership rights to the documentation at all times.
4. How does MBM Editing differ from other editing and proofreading companies?
MBM Editing enhances communications, creates powerful documents and achieves new solutions for written challenges.
  • We advance the business of communications by achieving greater impact and attention with readers and creating exceptional value for our clients.
  • We take pride in the trust you give us and the constant diligence we provide for each and every job we complete.
  • We appreciate your business and guarantee our work.
  • Interfacing with customers is a true pleasure and also a great source of feedback.
  • You are welcome to contact us at service@mbmediting.com to follow up, ask a question, provide a testimonial or relay a comment or suggestion.
5. How do I open an account?
Go to Actions and click on Sign Up for an Account below the log in information. You are required to sign in before submitting documents, making a payment or reviewing history.
6. Can I submit large documents for editing?
It is best to submit documents in segments of 50 pages or fewer. For submissions larger than 50 pages, please contact service@mbmediting.com so we may discuss the appropriate time required to carefully service your document.
7. What will my document look like when you return it?
We utilize the track changes feature in Microsoft Word to show editing and proofreading marks. We will return a processed communication document which includes our recommended changes.

Styles and methods utilized to carefully edit, write or research documents are:
These are our standards for the writing and design of documents.
8. How may I judge the price?
Our charges are displayed in Dollars & Sense. You may select a service and delivery time in Actions. You will receive an invoice at document delivery and be asked to return to mbmediting.com to make a payment. Our prices are competitive to make our services both affordable and accessible to our customers.
9. What credit cards do you accept?
We accept payment via PayPal, MasterCard, Visa, Discover and American Express.
10. How do I change my account profile such as user name, password or e-mail address?
There are two links next to the Sign In and Password sections on Actions which say Forgot User Name or Forgot Password. Selecting the Forgot User Name link will direct you to instructions to retrieve your User Name. Send an e-mail to service@mbmediting.com by clicking the link provided. Complete the message with specific information and include your name and e-mail address and send. Selecting the Forgot Password link produces a form to submit your user name. An e-mail message will be sent with your user name to the e-mail address you have on file with us.
11. How is my personal information protected?
We use advanced encryption and monitoring technology to secure your identity. We use appropriate digital, electronic and administrative procedures to safeguard the confidentiality of personal and confidential information, including Secure Socket Layer (SSL) technology for personal information and financial transaction safety We secure your accounts with a personal log in and password. Our risk free guarantee ensures you will not be responsible from any unauthorized use of your account information.
12. What are the operating policies of MBM Editing?
Do you have a question that is not listed here?
Send an e-mail message to service@mbmediting.com.